{"id":332,"date":"2026-08-24T18:48:15","date_gmt":"2026-08-24T18:48:15","guid":{"rendered":"https:\/\/demo.domoniqueperry.com\/velvetowl\/faq\/"},"modified":"2026-08-24T18:48:15","modified_gmt":"2026-08-24T18:48:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.domoniqueperry.com\/velvetowl\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>.kb-row-layout-idvelvet_faq_hero > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-idvelvet_faq_hero > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-idvelvet_faq_hero > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:64px;padding-right:32px;padding-bottom:66px;padding-left:32px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-idvelvet_faq_hero{background-color:#f8f3ed;}.kb-row-layout-idvelvet_faq_hero > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-idvelvet_faq_hero > .kt-row-column-wrap{padding-top:52px;padding-right:30px;padding-bottom:54px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-idvelvet_faq_hero > .kt-row-column-wrap{padding-top:42px;padding-right:22px;padding-bottom:44px;padding-left:22px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-idvelvet_faq_hero alignfull kt-row-has-bg velvet-faq-hero wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\"><style>.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col,.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col{flex-direction:column;}.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col:before{opacity:0.3;}.kadence-columnvelvet_faq_hero_col{position:relative;}@media all and (max-width: 1024px){.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-columnvelvet_faq_hero_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style><div class=\"wp-block-kadence-column kadence-columnvelvet_faq_hero_col\"><div class=\"kt-inside-inner-col\"><p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#5a3b4d;margin-bottom:14px;font-size:12px;letter-spacing:0.18em\">HELPFUL DETAILS<\/p><h1 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#302825;margin-bottom:16px;font-size:48px;font-weight:400;line-height:1.08\">Frequently Asked Questions<\/h1><p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#302825;font-size:16px;line-height:1.65\">Find helpful information about appointments, services, pricing, preparation, and salon policies.<\/p><\/div><\/div><\/div><\/div><style>.kb-row-layout-idvelvet_faq_content > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-idvelvet_faq_content > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-idvelvet_faq_content > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:72px;padding-right:32px;padding-bottom:78px;padding-left:32px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-idvelvet_faq_content{background-color:#f6f2ed;}.kb-row-layout-idvelvet_faq_content > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-idvelvet_faq_content > .kt-row-column-wrap{padding-top:58px;padding-right:30px;padding-bottom:62px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-idvelvet_faq_content > .kt-row-column-wrap{padding-top:46px;padding-right:22px;padding-bottom:50px;padding-left:22px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-idvelvet_faq_content alignfull kt-row-has-bg velvet-faq-content wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\"><style>.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col,.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col{flex-direction:column;}.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col:before{opacity:0.3;}.kadence-columnvelvet_faq_content_col{position:relative;}@media all and (max-width: 1024px){.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-columnvelvet_faq_content_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style><div class=\"wp-block-kadence-column kadence-columnvelvet_faq_content_col\"><div class=\"kt-inside-inner-col\"><h2 class=\"wp-block-heading has-text-color\" style=\"color:#302825;margin-top:0;margin-bottom:22px;font-size:32px;font-weight:400\">Appointments<\/h2><style>.kt-accordion-idvelvet_faq_1 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-idvelvet_faq_1 .kt-accordion-panel-inner{background:#fffdfc;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-idvelvet_faq_1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#d8c9c1;border-right-color:#d8c9c1;border-bottom-color:#d8c9c1;border-left-color:#d8c9c1;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#fffdfc;font-size:17px;line-height:1.4;font-weight:500;color:#302825;padding-top:18px;padding-right:20px;padding-bottom:18px;padding-left:20px;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#302825;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#302825;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#fffdfc;}.kt-accordion-idvelvet_faq_1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1 .kt-blocks-accordion-header:focus-visible{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}.kt-accordion-idvelvet_faq_1 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-idvelvet_faq_1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_1:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}@media all and (max-width: 1024px){.kt-accordion-idvelvet_faq_1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:16px;line-height:1.4;padding-top:17px;padding-right:18px;padding-bottom:17px;padding-left:18px;}}@media all and (max-width: 767px){.kt-accordion-idvelvet_faq_1 .kt-accordion-inner-wrap{display:block;}.kt-accordion-idvelvet_faq_1 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-idvelvet_faq_1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:15px;line-height:1.4;padding-top:16px;padding-right:16px;padding-bottom:16px;padding-left:16px;}}<\/style><div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-idvelvet_faq_1 kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-panevelvet_faq_1_pane_1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I book an appointment?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Use the Book page to request an appointment. Select your preferred service, stylist, date, and time, and the salon will follow up to confirm the details.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-panevelvet_faq_1_pane_2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you accept walk-ins?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Walk-in availability varies by service and schedule. Contact the salon before arriving if you do not have a confirmed appointment.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-panevelvet_faq_1_pane_3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How far in advance should I book?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Booking ahead is recommended, especially for color, extensions, and special-event services. Availability will vary by stylist and season.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-panevelvet_faq_1_pane_4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What if I need to reschedule?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Contact the salon as soon as possible. This is editable demonstration policy language and should be replaced with the salon\u2019s confirmed rescheduling policy.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"wp-block-heading has-text-color\" style=\"color:#302825;margin-top:52px;margin-bottom:22px;font-size:32px;font-weight:400\">Services &amp; Pricing<\/h2><style>.kt-accordion-idvelvet_faq_2 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-idvelvet_faq_2 .kt-accordion-panel-inner{background:#fffdfc;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-idvelvet_faq_2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#d8c9c1;border-right-color:#d8c9c1;border-bottom-color:#d8c9c1;border-left-color:#d8c9c1;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#fffdfc;font-size:17px;line-height:1.4;font-weight:500;color:#302825;padding-top:18px;padding-right:20px;padding-bottom:18px;padding-left:20px;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#302825;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#302825;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#fffdfc;}.kt-accordion-idvelvet_faq_2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2 .kt-blocks-accordion-header:focus-visible{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}.kt-accordion-idvelvet_faq_2 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-idvelvet_faq_2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_2:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}@media all and (max-width: 1024px){.kt-accordion-idvelvet_faq_2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:16px;line-height:1.4;padding-top:17px;padding-right:18px;padding-bottom:17px;padding-left:18px;}}@media all and (max-width: 767px){.kt-accordion-idvelvet_faq_2 .kt-accordion-inner-wrap{display:block;}.kt-accordion-idvelvet_faq_2 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-idvelvet_faq_2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:15px;line-height:1.4;padding-top:16px;padding-right:16px;padding-bottom:16px;padding-left:16px;}}<\/style><div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-idvelvet_faq_2 kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-panevelvet_faq_2_pane_1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I know which service to book?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Review the service descriptions or request a consultation. The salon can help identify the service that best fits your hair, goals, and maintenance preferences.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-panevelvet_faq_2_pane_2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are prices starting prices?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Prices labeled \u201cFrom\u201d are starting prices. Final pricing can vary based on hair length, density, stylist, product needs, and the work required.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-panevelvet_faq_2_pane_3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why can the final price vary?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Every appointment is personalized. Product use, appointment time, hair history, and the desired result can affect the final service price.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-panevelvet_faq_2_pane_4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do some services require a consultation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Yes. Extensions, corrective color, and other highly customized services may require an assessment before pricing or booking can be confirmed.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"wp-block-heading has-text-color\" style=\"color:#302825;margin-top:52px;margin-bottom:22px;font-size:32px;font-weight:400\">Before Your Visit<\/h2><style>.kt-accordion-idvelvet_faq_3 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-idvelvet_faq_3 .kt-accordion-panel-inner{background:#fffdfc;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-idvelvet_faq_3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#d8c9c1;border-right-color:#d8c9c1;border-bottom-color:#d8c9c1;border-left-color:#d8c9c1;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#fffdfc;font-size:17px;line-height:1.4;font-weight:500;color:#302825;padding-top:18px;padding-right:20px;padding-bottom:18px;padding-left:20px;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#302825;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#302825;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#fffdfc;}.kt-accordion-idvelvet_faq_3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3 .kt-blocks-accordion-header:focus-visible{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}.kt-accordion-idvelvet_faq_3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-idvelvet_faq_3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}@media all and (max-width: 1024px){.kt-accordion-idvelvet_faq_3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:16px;line-height:1.4;padding-top:17px;padding-right:18px;padding-bottom:17px;padding-left:18px;}}@media all and (max-width: 767px){.kt-accordion-idvelvet_faq_3 .kt-accordion-inner-wrap{display:block;}.kt-accordion-idvelvet_faq_3 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-idvelvet_faq_3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:15px;line-height:1.4;padding-top:16px;padding-right:16px;padding-bottom:16px;padding-left:16px;}}<\/style><div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-idvelvet_faq_3 kt-accordion-has-3-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-panevelvet_faq_3_pane_1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Should I arrive with clean hair?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Preparation depends on the service. Follow any instructions from your stylist, or contact the salon if you are unsure how to prepare.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-panevelvet_faq_3_pane_2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How early should I arrive?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Plan to arrive a few minutes before your scheduled time so you can settle in and complete any necessary check-in steps.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-panevelvet_faq_3_pane_3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What should I bring to my consultation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Bring inspiration images, your color and treatment history, and any questions about maintenance, timing, or budget.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"wp-block-heading has-text-color\" style=\"color:#302825;margin-top:52px;margin-bottom:22px;font-size:32px;font-weight:400\">Salon Policies<\/h2><style>.kt-accordion-idvelvet_faq_4 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-idvelvet_faq_4 .kt-accordion-panel-inner{background:#fffdfc;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-idvelvet_faq_4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#d8c9c1;border-right-color:#d8c9c1;border-bottom-color:#d8c9c1;border-left-color:#d8c9c1;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#fffdfc;font-size:17px;line-height:1.4;font-weight:500;color:#302825;padding-top:18px;padding-right:20px;padding-bottom:18px;padding-left:20px;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#302825;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#302825;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#fffdfc;}.kt-accordion-idvelvet_faq_4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4 .kt-blocks-accordion-header:focus-visible{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}.kt-accordion-idvelvet_faq_4 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-idvelvet_faq_4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#5a3b4d;background:#f8f3ed;border-top-color:#c7b4b2;border-right-color:#c7b4b2;border-bottom-color:#c7b4b2;border-left-color:#c7b4b2;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#5a3b4d;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#5a3b4d;}.kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-idvelvet_faq_4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f8f3ed;}@media all and (max-width: 1024px){.kt-accordion-idvelvet_faq_4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:16px;line-height:1.4;padding-top:17px;padding-right:18px;padding-bottom:17px;padding-left:18px;}}@media all and (max-width: 767px){.kt-accordion-idvelvet_faq_4 .kt-accordion-inner-wrap{display:block;}.kt-accordion-idvelvet_faq_4 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-idvelvet_faq_4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:15px;line-height:1.4;padding-top:16px;padding-right:16px;padding-bottom:16px;padding-left:16px;}}<\/style><div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-idvelvet_faq_4 kt-accordion-has-3-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-panevelvet_faq_4_pane_1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the cancellation policy?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">This demonstration policy should be replaced with the salon\u2019s actual cancellation window, fees, and contact instructions before the site is published.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-panevelvet_faq_4_pane_2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What happens if I am late?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Late arrivals may affect the available service time. Contact the salon as soon as possible so the team can explain the available options.<\/p><\/div><\/div><\/div><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-panevelvet_faq_4_pane_3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you require a deposit?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p class=\"wp-block-paragraph\">Deposit requirements vary by salon and service. Replace this demonstration answer with the business\u2019s confirmed deposit policy.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><style>.kb-row-layout-idvelvet_faq_cta > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-idvelvet_faq_cta > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-idvelvet_faq_cta > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:62px;padding-right:32px;padding-bottom:64px;padding-left:32px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-idvelvet_faq_cta{background-color:#5a3b4d;}.kb-row-layout-idvelvet_faq_cta > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-idvelvet_faq_cta > .kt-row-column-wrap{padding-top:54px;padding-right:30px;padding-bottom:56px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-idvelvet_faq_cta > .kt-row-column-wrap{padding-top:46px;padding-right:22px;padding-bottom:48px;padding-left:22px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-idvelvet_faq_cta alignfull kt-row-has-bg velvet-faq-cta wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\"><style>.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col,.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col{flex-direction:column;}.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col:before{opacity:0.3;}.kadence-columnvelvet_faq_cta_col{position:relative;}@media all and (max-width: 1024px){.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-columnvelvet_faq_cta_col > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style><div class=\"wp-block-kadence-column kadence-columnvelvet_faq_cta_col\"><div class=\"kt-inside-inner-col\"><h2 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#fffdfc;margin-bottom:14px;font-size:40px;font-weight:400\">Still have questions?<\/h2><p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#fffdfc;margin-bottom:26px\">Contact the salon or book a consultation.<\/p><div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-f6d872f4 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-palette-1-color has-palette-9-background-color has-text-color has-background wp-element-button\" href=\"\/contact\/\">Contact Us<\/a><\/div><div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/book\/\">Book Appointment<\/a><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>HELPFUL DETAILS Frequently Asked Questions Find helpful information about appointments, services, pricing, preparation, and salon policies. Appointments Services &amp; Pricing Before Your Visit Salon Policies Still have questions? Contact the salon or book a consultation.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-332","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/pages\/332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/comments?post=332"}],"version-history":[{"count":0,"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/pages\/332\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.domoniqueperry.com\/velvetowl\/wp-json\/wp\/v2\/media?parent=332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}